Sarah became Chief Executive of MOSL, the Market Operator for the Retail water market for Business customers, in June 2019. Her focus is on driving collaboration to ensure that the Water market delivers on its commitments to customers and uses its position of independence to advance simple and effective water markets for the benefit of business customers.
With a doctorate in Environmental Engineering, Sarah worked for Thames Water for 24 years in a wide variety of roles, leading teams of up to 3000 people in both technical and operational areas. After 8 years leading Asset Management functions, Sarah led the development of the company’s Business Plan. Sarah was then Head of Strategy developing the corporate strategy for the board of Thames Water. Sarah was also responsible for the programme management of the preparations for Market Opening in April 2017. Sarah joined the executive team at Thames Water in April 2017 as Managing Director of Water, with executive accountability for the treatment and delivery of clean, safe drinking water to over 9 million customers in London and the Thames Valley, and then as the Director accountable for all Asset Management, Strategic business planning, science, engineering, Health and Safety and Innovation.